Return & Replacement Policy
At KeyCarPart, we aim to make your shopping experience smooth and reliable. We offer a simple and hassle-free return process for eligible products within 7 days, while ensuring product quality and fairness for all customers.
1. Return Window
Returns can be requested within 7 days of delivery, Requests made after this period may not be accepted
2. Eligibility for Returns
To qualify for a return, the product must:
● Be unused and uninstalled
● Be in original packaging with all components intact
● Be free from damage, wear, or tampering
This helps us maintain product quality for all customers.
3. Replacement Policy
We offer replacement for defective or damaged products only .Replacement will be provided for the same product/part number . Our priority is to ensure you receive a fully functional product without unnecessary delays.
4. Non-Returnable Items
The following items are not eligible for return:
● Electrical parts (such as sensors, switches, etc.) once installed
● Products that show signs of use, installation, or damage
Due to the sensitive nature of automotive components, these items cannot be resold after use.
5. Return Process
To initiate a return:
Contact us via email or WhatsApp
Share:
● Order ID
●Product images
● Description of the issue
Our team will review your request and guide you with the next steps
Convenience Note:
In most cases, we arrange reverse pickup for eligible returns to make the process easy for you.
6. Refund Policy
Refunds are processed only if replacement is not available, Refund will be credited to the original payment method
Processing time: 5–7 working days
7. Important Guidelines
Customers are advised to verify product compatibility before purchase , Returns may not be accepted for incorrect product selection . Products must be securely packed when returned
Important:
We recommend recording an unboxing video to support any claims related to damage, defects, or missing items.
8. Our Commitment
At KeyCarPart, we are committed to:
● Delivering quality-checked automotive parts
● Providing transparent and fair policies
● Offering reliable customer support
We aim to build long-term trust with every order you place.
9. Contact Us
For any return or replacement requests:
📧 Email:rohitbansaluiic@gmail.com
📞 Phone : +91 7347211212